Reputation Management:
Drive Better Reviews to More Sales

Online Reputation Management

Your Online Reputation Matters Now More than Ever

  • Reviews are the fastest growing factor in local search rankings, and the highest-rated businesses show first
  • 87% of car buyers say online reviews helped them select a dealer
  • Four out of five customers change where they shop based on negative reviews

How L2T Manages Your Reputation

manage negative reviews

Address negative reviews within 24-48 hours

save time with reputation management

Save time reviewing your reputation, as results from top review sites are easily accessible in our dashboard

Get more review with Email or Text

Choose automated email or text solicitations to gain more reviews

drive positive reviews

Drive reviews to our recommended review sites — Google, Yelp, Cars.com, Edmunds, DealerRater and CarGurus

Typical Positive Results for L2T Dealers

reviews per month statistic

positive reviews statistic

average review statistic

The Devil is in the Details

We’ll make sure that your name, address, phone number, website URL and hours are correct and consistent across all review and local citation sites.

Communication is Key

We work closely with you to customize a response to your reviews. Responding to negative reviews presents the opportunity to prove your customer service skills and turn negative feedback into a positive reflection on your brand.

Staying Connected

We connect to your DMS system so that when a customer comes in to buy or service a car, they will receive an automated email or text within 24 hours asking them to review their experience.  Having this distributed quickly makes them more likely to leave a review while the experience is still fresh in their mind.

Pick the Package that’s Right for You

Base

Technology Platform

  • Claim, optimize and manage review sites
  • Review portal & dashboard
  • Automatic alerts for 3rd-party negative reviews
  • Daily alerts for all reviews
  • Sentiment Tracking
  • Competitor Tracking
  • Keyword Alerts

Review Generation

  • Dealership’s sales and service customers receive automated texts or emails to encourage reviews via DMS connectivity via CDK or DealerVault
Premium
  • Everything from Base

Review Management

  • Respond to negative reviews
Premium Plus
  • Everything from Premium

Review Management

  • Respond to all reviews

Bundle and Save

Social Impact and Reputation Management significantly improve organic traffic to your website, so why not bundle those products with SEO?

Take the Next Step to Improve Your Digital Marketing Performance

Reputation Management